Emerging It Outsourcing Trends Using the Cloud

In addition to reducing operational costs, cloud technologies, the next wave of Information Technology, have become the basis for radical business innovation and new business models. The objective of this research paper is to investigate latest outsourcing trends and how cloud technologies are transforming business operations. To do so, we investigate a sample of local organizations in terms of the impact of such trends and their effect on key organizational factors including: IT outsourcing, client vendor relations, cloud computing, IT governance, and risks. The study is focused on substantiating the findings from the detailed literature review using a qualitative case study of several local businesses, and employing a quantitative treatment to support our findings. The study concludes with a set of recommendations of IT outsourcing best practices for the local market in the UAE.